Do you offer free shipping?
Free shipping is available in the continental United States for orders over $225. We are always working hard to reduce shipping costs and negotiating the best rates. Unfortunately at this time we can not offer shipping to Hawaii or Alaska.
How long does it take for my order to ship?
Items that are in stock typically ship 3-14 business days after purchase. Items experiencing longer lead times are noted within the product description. When your order ships, you will receive a shipping confirmation email with a tracking number. Sometimes there are unexpected delays out of our control (due to weather, closures, holiday shipping backups, etc.).
Who is your shipping carrier?
We have a great relationship with FedEx and get very good shipping discounts that are passed along to our customers. Occasionally we use USPS flat rate shipping, however our main shipping carrier is FedEx.
Do you ship internationally?
As of October 2021 we are only shipping within the continental US. Please email us to inquire about a customized international shipping rate.
Important to note:
Shipping labels are printed directly from our website with the information provided. If the incorrect shipping address is input during checkout, it is the customer’s responsibility to email us before the order is shipped. If not, The Creative Learning Co. will not be responsible for lost orders and will not issue a refund or shop credit.